Conflict can be generally defined as a situation in which unacceptable differences in interests, expectations, values, and opinions occur between individuals or groups. Conflict can be a health experience/process to go through as it can lead to greater understanding and improved collaboration. However, when it is not properly handled, it can lead to broken relationships, loss of trust or even an escalation into even deeper unproductive conflict.
This training will help you positively embrace conflict and healthily manage it without causing you unnecessary pain and stress thereby;
- Building positive relationships
- Improving communication
- Improving decision-making
- Improving empathy
- Creating a positive work environment
- Preventing violence etc.
